Privacy and Cookies Policy

  1. Introduction
    This Privacy and Cookies Policy (“Policy”) outlines how we collect, use, disclose, process, protect your personal information provided to us when you use our services and/or purchase our products (collectively referred to as “Services“). By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
  2. Personal Information We Collect
    In order to provide Services to you, we collect personal information about you when you use our Services, including:
    • Contact information, such as your name, email address, and phone number.
    • Transaction information, such as your order details and payment information.
    • Usage information, such as information about how you use our Services, including your browsing history, search queries, and clickstream data.
    • Log information, including login logs, network requests, access time, visit times, visit IP, application operation information (including download, installation, switching, update, uninstallation), error crashes and other information generated during your use of the device and services.
    • Location information, when you request to use location-based services, such as location services, specific geographic location search, navigation, weather query, street view, etc., you need to provide your RTP information (such as country code, region, cell ID, GPS information, latitude and longitude, etc.).
  3. Cookies and Other Tracking Technologies
    • We use cookies and other tracking technologies to improve your experience on our Services, personalise your user experience, and analyse how you use our Services. Cookies are small text files that are stored on your computer or mobile device when you visit a website.
    • We use both session cookies, which expire when you close your web browser, and persistent cookies, which remain on your computer or mobile device until they expire or you delete them. We may also use other tracking technologies, such as web beacons, which are small graphic files that allow us to monitor and analyze how you use our Services.
    • We use the following types of cookies and other tracking technologies:
      • Essential cookies: These cookies are necessary for our Services to function properly. They enable you to navigate our Services and use its features.
      • Performance cookies: These cookies collect information about how you use our Services, such as which pages you visit most often. This information is used to improve our Services and to make them more user-friendly.
      • Functionality cookies: These cookies remember your preferences and settings, such as your language preference and login information, to enhance your user experience on our Services.
      • Advertising cookies: These cookies are used to deliver personalised advertisements to you based on your interests and browsing behaviour.
    • You can manage cookies and other tracking technologies through your web browser settings. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
  4. How We Use Your Personal Information

    We use your personal information to provide you with Services and to ensure that we comply with applicable laws and regulations which includes:

    • Provide, process, maintain and improve our Services;
    • Process your orders and payments, communicate with you about our Services and promotions, personalise your user experience;
    • Handling your questions or requests about our services, such as sending notifications;
    • Conducting relevant promotional activities;
    • Internal purposessuch as data analysis, research, and development of statistical information related to the use of our Services for improvement;
    • Storing and maintaining information related to you for our business operations(such as business statistics) or for fulfilling our legal obligations.
  5. Sharing of Personal Information
    We may share your personal information with third parties, including:
    • Affiliates: We may share your personal information from time to time to our affiliates in order to provide you with all the function of our Services.
    • Service providers: We may share your personal information with third-party service providers who help us to provide our Services, such as payment processors and shipping companies.
    • Business partners and third-party service providers: We may share your personal information with our business partners, third party service providers, appointed distributors, who help us to sell, market, promote and provide our Services.
    • Legal and regulatory authorities: We may disclose your personal information to law enforcement authorities or regulatory bodies if required by law.
    • Other Parties: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.
    • Other Parties with your consent: We may disclose your information when you separately consent to or request such sharing.
  6. Data Security
    • We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no data transmission over the internet or any wireless network can be guaranteed to be completely secured.
    • Although this Policy describes the standards which we follow in maintaining privacy information. We will strictly follow these standards and take all reasonably feasible measures to protect your personal information and data security. However, please know and understand that we cannot control how all factors or third parties collect and use your information and data, and no measures can be completely impeccable, and we cannot assure you that your data and information will not be disclosed under any circumstances.
    • We are fully aware of the importance of personal information to you and will do our best to protect your personal information security, abide by the principles of consistent power and responsibility, clear purpose, choice consent, minimum necessity, ensure security, subject participation, openness and transparency, to protect your personal information. At the same time, we promise to take appropriate security measures to protect your personal information in accordance with the mature security standards in the industry. Please read and understand this Policy carefully before using the service. If you use or continue to use the relevant products and services, you agree that we will handle your relevant information in accordance with this policy.
  7. Changes to this Policy

    We reserve the rights to update this Policy from time to time without notice to you.

  8. Contact Us

    If you have any questions or concerns about this Policy or our privacy practices, please contact us at [email protected].