After Sales Service Centre
At FreeYond, we understand that buying a phone is just the first step in your journey. That’s why we offer comprehensive after-care sales services to ensure that you get the most out of your device. Our commitment to after-sales services includes partnering with authorised service centres across Malaysia to provide you with convenient and reliable repair services. Whether you need troubleshooting or repairs, our friendly and knowledgeable customer service team is always on hand to assist you with any issues or queries you may have.
Find one nearest to you here.
Alor Setar –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
52, Tingkat Bawah, Kompleks Perniagaan Utama Sultanah Sambungan, Lebuhraya Sultanah Bahiyah, 05150 Alor Setar, Kedah
10:00 am – 7:00 pm, Monday to Saturday
Off on Sunday and Public Holidays
Batu Pahat –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
1A, Jalan Langkat Taman Indah,
83000 Batu Pahat, Johor
9:00 am – 7:00 pm, Monday to Friday
Off on Saturday, Sunday and Public Holidays
Ipoh –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
No.8A, Jalan Medan Ipoh 1D, Taman Ipoh Timur, 31400 Ipoh, Perak
8:00 am – 7:00 pm, Monday to Friday
Off on Saturday, Sunday and Public Holidays
Ipoh –
Nine Technology Sdn Bhd
A-G-2, Great World Centre, Jalan Raja Permaisuri Bainun, 30250 Ipoh, Perak
9:00 am – 5:30 pm, Monday to Friday
9:00 am – 4:00 pm, Saturday
Off on Sunday and Public Holidays
Johor Bahru –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
5-01, Jalan Molek 1/9, Taman Molek,
81100 Johor Bahru, Johor
10:00 am – 7:00 pm, Monday to Friday
10:00 am – 3:00 pm, Saturday
Off on Sunday and Public Holidays
Kota Bahru –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
5315-C, Tingkat Bawah, Kg. Lundang 15000,
Jalan Sultan Yahya Petra, 15200 Kota Bharu,
Kelantan
9:30 am – 6:00 pm, Monday to Thursday
9:30 am – 6:00 pm, Saturday and Sunday
Off on Public Holidays
Kota Kinabalu –
W Century Distribution Sdn Bhd
Unit 2,17, 2nd Floor, Komplex Asia City, Phase 11A, Jalan Asia City, 88000 Kota Kinabalu, Sabah
9:00 am – 5:30 pm, Monday to Friday
9:00 am – 3:00 pm, Saturday
Off on Sunday and Public Holidays
Kuala Lumpur –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
Lot 1.34, 1st Floor, Plaza Berjaya, No. 12, Jalan Imbi, Wilayah Persekutuan, 55100, Kuala Lumpur.
10:00 am – 7:00 pm, Monday to Friday
10:00 am – 3:00 pm, Saturday
Off on Sunday and Public Holidays
Kuala Terengganu –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
6A, The Panji Cuve, Jalan Panji Alam,
21100 Kuala Terengganu, Terengganu
10:00 am – 7:00 pm, Monday to Thursday
10:00 am – 7:00 pm, Saturday and Sunday
Off on Public Holidays
Kuching –
Harmony Mobile Sdn Bhd
No.22, Lot 5438, Block F, RH Plaza,
Jalan Lapangan Terbang, 93250 Kuching,
Sarawak
9:00 am – 5:30 pm, Monday to Friday
9:00 am – 2:30 pm, Saturday
Off on Sunday and Public Holidays
Melaka –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
No.30, Jalan PB 1, Taman Padang Balang, 75350 Batu Beremdam, Melaka
10:00 am – 7:00 pm, Monday to Saturday
Off on Sunday and Public Holidays
Penang –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
368-3-7, Bellisa Row, Jalan Burma,
10350 George Town, Pulau Pinang
10:00 am – 7:00 pm, Monday to Friday
Off on Saturday, Sunday and Public Holidays
Seremban –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
657-G Jalan Haruan 4/10, Oakland Commercial Centre, 70300 Seremban, Negeri Sembilan
9:00 am – 6:00 pm, Monday to Saturday
Off on Sunday and Public Holidays
Seremban –
Red Dot Comms
No. 480, Taman Ko-Op, 70200 Seremban, Negeri Sembilan
9:00 am – 6:00 pm, Monday to Friday
Off on Saturday, Sunday and Public Holidays
Sibu –
Genesis Millennium Falcon Sdn Bhd
(Carlcare Service)
No.21, Jalan Channel, Pekan Sibu,
96000 Sibu, Sarawak
10:00 am – 7:00 pm, Monday to Saturday
Off on Sunday and Public Holidays