After Sales Service Centre

At FreeYond, we understand that buying a phone is just the first step in your journey. That’s why we offer comprehensive after-care sales services to ensure that you get the most out of your device. Our commitment to after-sales services includes partnering with authorised service centres across Malaysia to provide you with convenient and reliable repair services. Whether you need troubleshooting or repairs, our friendly and knowledgeable customer service team is always on hand to assist you with any issues or queries you may have.

Find one nearest to you here.

Alor Setar –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

52, Tingkat Bawah, Kompleks Perniagaan Utama Sultanah Sambungan, Lebuhraya Sultanah Bahiyah, 05150 Alor Setar, Kedah

10:00 am – 7:00 pm, Monday to Saturday
Off on Sundays and Public Holidays

017 – 3324488

Batu Pahat –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

1A, Jalan Langkat Taman Indah,
83000 Batu Pahat, Johor

9:30 am – 6:00 pm, Monday to Friday
10:00 am – 5:00 pm, Saturday

Off on Sundays and Public Holidays

017 – 7190026

Ipoh –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

No.8A, Jalan Medan Ipoh 1D, Taman Ipoh Timur, 31400 Ipoh, Perak

8:00 am – 7:00 pm, Monday to Friday

Off on Saturdays, Sundays and Public Holidays

018 – 2238834

Ipoh –
Nine Technology Sdn Bhd

A-G-2, Great World Centre, Jalan Raja Permaisuri Bainun, 30250 Ipoh, Perak

9:00 am – 5:30 pm, Monday to Friday
9:00 am – 4:00 pm, Saturday

Off on Sundays and Public Holidays

05 – 2426393

Johor Bahru –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

5-01, Jalan Molek 1/9, Taman Molek,
81100 Johor Bahru, Johor

10:00 am – 7:00 pm, Monday to Friday
10:00 am – 3:00 pm, Saturday

Off on Sundays and Public Holidays

013 – 2255520

Kota Bahru –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

5315-C, Tingkat Bawah, Kg. Lundang 15000,
Jalan Sultan Yahya Petra, 15200 Kota Bharu,
Kelantan

9:30 am – 6:00 pm, Monday to Thursday
9:30 am – 6:00 pm, Saturday and Sunday

Off on Public Holidays

016 – 3129069

Kota Kinabalu –
W Century Distribution Sdn Bhd

Unit 2,17, 2nd Floor, Komplex Asia City, Phase 11A, Jalan Asia City, 88000 Kota Kinabalu, Sabah

9:00 am – 5:30 pm, Monday to Friday
9:00 am – 3:00 pm, Saturday

Off on Sundays and Public Holidays

088 – 301137

Kuala Lumpur –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

Lot 1.34, 1st Floor, Plaza Berjaya, No. 12, Jalan Imbi, Wilayah Persekutuan, 55100, Kuala Lumpur.

10:00 am – 7:00 pm, Monday to Friday
10:00 am – 3:00 pm, Saturday

Off on Sundays and Public Holidays

017 – 4436755

Kuala Terengganu –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

6A, The Panji Cuve, Jalan Panji Alam,
21100 Kuala Terengganu, Terengganu

10:00 am – 7:00 pm, Monday to Thursday
10:00 am – 7:00 pm, Saturday and Sunday

Off on Public Holidays

019 – 9133668

Kuching –
Harmony Mobile Sdn Bhd

No.22, Lot 5438, Block F, RH Plaza,
Jalan Lapangan Terbang, 93250 Kuching,
Sarawak

9:00 am – 5:30 pm, Monday to Friday
9:00 am – 2:30 pm, Saturday

Off on Sundays and Public Holidays

016 – 8782800

Melaka –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

No.30, Jalan PB 1, Taman Padang Balang, 75350 Batu Beremdam, Melaka

10:00 am – 7:00 pm, Monday to Saturday

Off on Sundays and Public Holidays

011 – 59830677

Penang –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

368-3-7, Bellisa Row, Jalan Burma,
10350 George Town, Pulau Pinang

10:00 am – 7:00 pm, Monday to Friday

Off on Saturdays, Sundays and Public Holidays

017 – 3132638

Seremban –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

657-G Jalan Haruan 4/10, Oakland Commercial Centre, 70300 Seremban, Negeri Sembilan

9:00 am – 6:00 pm, Monday to Saturday

Off on Sundays and Public Holidays

016 – 6616176

Seremban –
Red Dot Comms

No. 480, Taman Ko-Op, 70200 Seremban, Negeri Sembilan

9:00 am – 6:00 pm, Monday to Friday

Off on Saturdays, Sundays and Public Holidays

06 – 7652266

Sibu –
Genesis Millennium Falcon Sdn Bhd

(Carlcare Service)

No.21, Jalan Channel, Pekan Sibu,
96000 Sibu, Sarawak

10:00 am – 7:00 pm, Monday to Saturday

Off on Sundays and Public Holidays

016 – 8702076